Veeva Vault Production Support (Contract Position - Remote)

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Job Summary
The Veeva Vault Production Support role involves providing technical support and troubleshooting for Veeva Vault applications, ensuring system stability and efficiency. Responsibilities include resolving user issues, performing system maintenance, and implementing system enhancements.
Employer Details
Confidential - log in to view
Employment
Estimated Total Pay
$57.0/hour - $57.0/hour
Job Description

Business Vertical: Life Sciences, Health Care, Energy, Resources and Utilities

Must be located in and around Cambridge, MA  100% onsite job – No remote working.

Job Summary

  • Looking for Veeva Vault Production Support professional. The candidate will be responsible for providing support and troubleshooting for Veeva Vault applications.
  • Provide support in system administrator and provide production support (L1/L2 ) for Veeva Vault Applications as per company defined SLA.
  • Having a good understanding of ServiceNow (Incidents, Problem Tickets, Change Managements, Service Requests) processes.
  • Having a good understanding in Life Science industry processes.
  • Having knowledge of GxP systems and documentations.
  • Having knowledge on user account create/modify/inactive process.
  • Having knowledge on custom reports, dashboards, and Object data.

Posted 86 days ago by
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